Warranty Conditions

SIA VĒJSTIKLI undertakes to provide a warranty under the following conditions:

1. The warranty ensures that for 24 (twenty-four) months after the vehicle restoration work is handed over to the customer, VĒJSTIKLI will remedy free of charge any defects arising from poor-quality spare parts, errors made by the service center, the use of incorrect materials, or incorrect working methods.
2. The warranty period is 24 (twenty-four) months from the moment the vehicle restoration work is handed over to the customer, unless VĒJSTIKLI or the spare part manufacturer has set a longer warranty period.
3. During the warranty period, defects found in the vehicle that have arisen due to the reasons stated in point 1 of this warranty statement will be remedied either by replacing the defective spare part or by performing appropriate vehicle repair work.
4. For spare parts replaced or repair work performed on the vehicle during the warranty period, the warranty conditions do not change and the warranty period is not extended.
5. The warranty does not cover natural wear and tear. Nor does it cover glass scratches, impact marks, body damage, paint/lacquer coating damage, or other mechanical damage that occurred after the vehicle was handed over to the user. All claims are accepted before the vehicle leaves the service center.
6. The warranty is not provided for used, repaired, or customer-supplied spare parts installed on the vehicle, nor for new spare parts if the vehicle has been involved in a road traffic accident affecting the strength of the body or its correct geometry, if there is corrosion, or in other similar cases.
7. The warranty applies only to those vehicle restoration services and spare parts replaced on the vehicle that are specified in the restoration work estimate, service order, or invoice attached to this statement and that comply with the conditions stated in this statement.
8. In the event of a warranty claim, the customer must contact the service center within 14 working days and present the vehicle. If, before contacting VĒJSTIKLI, the customer has personally or through third parties performed any actions directly or indirectly affecting the object of the services, including supplementing or improving the repairs, the customer loses the right to submit any claims regarding the non-conformity of the provided service with quality requirements and to receive any related compensation. The terms used in this warranty statement correspond to the terms used in the General Terms of Vehicle Restoration Services, and matters and legal relations between the parties that are not defined and stipulated in this statement will be resolved in accordance with the General Terms of Vehicle Restoration Services and the legislation in force in the Republic of Latvia. The warranty given in this warranty statement does not affect the customer’s rights of claim established by the legislation in force in the Republic of Latvia.