Privacy and cookie policy

Basic data

By using our services or visiting our website you agree to the following:

  1. Data security:

Please bear in mind the terms and conditions of our safety assurance statement.

  1. Communication with you:

Every time you use our services we may send you an e-mail or text message or call you to confirm your order and negotiate on matters regarding the desired goods or services. By using our services you have agreed with us that you have freely made a declaration of intent allowing us to process your personal information (hereinafter ‘consent’). You have given consent to us processing your information in the volume, manner and extent described below. Your consent is not in written form only because it is not possible to follow this procedural requirement due to the special nature of data processing. We retain the right to send you e-mails from time to time on news about our website, products and services that we deem important. You have an inalienable right to prohibit the processing of your information at any time free of charge and without giving a reason by following the instructions in the respective messages or by contacting our employee whose contact information can be found below.

As part of our quality control we record some phone calls in which one of our employees is a party. This is necessary in order to meet your service expectations, ensure the best service quality and be capable of controlling it.

We may use your personal information to send you sales promotions on services via e-mail, text message or phone that we think might interest you. You have the right to unsubscribe from such messages at any time free of charge and without giving a reason by following the instructions in the respective messages or by contacting our employee whose contact information can be found below.

  1. Information shared:

Information collected from this website belongs to us only. We do not sell, rent or disclose in any other way your personal information to third parties without your consent save for the following instances:

  • This website uses Speed-Trap behavioural data collection software. These data are collected anonymously and used for the purpose of marketing and optimisation. All visitor data are saved to create a user profile, using anonymous user IDs. Cookies may be used for this purpose to save information, but only anonymously. The collected data shall not be used to identify visitors and shall not be associated with any personal information.
  • We shall disclose your personal information only to authorised third parties and only in the cases provided for by law.
  • We may hire other companies to provide services for us, including, for instance, the processing of credit card payments. These companies have access to your personal information to the extent necessary for fulfilling their tasks and for no other purposes. They are bound with a confidentiality agreement prohibiting them from disclosing data for other purposes.
    We may disclose our client database along with the information in it to third parties who acquire our company’s or website’s block of shares or controlling interest via affiliation, acquisition or reorganisation or in other ways provided for by law only.
  1. Links:

Our website includes links to other websites. Please be aware that we are not responsible for the privacy behaviour of other websites and we recommend that you read the privacy policy of any website you visit that collects personal information.

  1. Cookies:

A cookie is an alphanumeric identifier that we save on your hard drive via the web browser you use to visit our website. This allows our system to identify you when you revisit our website and thus improve the service provided to you. Cookies may also be used to collect information about the most visited parts of our website. This traffic information can be used to improve our website’s content and ease of use. Should you wish to remove our cookies you can configure your browser accordingly.

  1. Deleting your personal data:

We cannot delete an account that includes your personal information for six years after your last interaction with us (such as a sales transaction or another act of communication between us via consultants or website). This may prove to be necessary should we require access to historical information for regulatory purposes and for business-related reports.

  1. Questions:

Should you have any questions regarding this privacy policy or use of your personal information or should you wish us to stop using your information for any purpose, e-mail:

  1. Amendments to this policy:

Should we decide to amend this privacy policy, we shall upload the amendments to this website, making sure you are always aware of the information we collect, how we use it and the conditions under which we disclose it.

Cookie Policy

Cookies are small text files that are sent to your computer, smart phone or tablet via a web browser. When you visit our website, cookies are saved on your device’s ROM allowing our system to recognise you upon your next visit and improve the usability of our website for you.

Cookies may be temporary (session cookies) that are in use only during your visit to our website and are deleted after you close your browser; or permanent, remaining on your device’s ROM after you have left our website up until you delete them manually or when your browser does so after a certain time has passed.

We use some temporary cookies to remember you when you visit our website, but we allow third parties (especially Google) to use analytical cookies on our websites (both temporary and permanent) for the purpose of collecting aggregate data about the most visited parts of our websites and to monitor our advertisements. This information is used to improve our website’s content and usability and to receive information about the success of our adverts elsewhere online. In our view, these cookies violate privacy minimally. We do not allow other third party cookies on our websites that track your Internet use for target marketing purposes (online behavioral advertising).

The majority of web browsers are set to accept the cookies from us and third parties. However, you can adjust these settings (in terms of both our cookies and third party cookies): you can either accept cookies, show a prompt every time a cookie is sent to allow or disable it or immediately disable all cookies. For the sake of our website’s functionality, we recommend that you allow cookies from both us and third parties. Browser settings can be changed on the toolbar. Should you wish to disable Google Analytics cookies (Google DoubleClick), visit the following website and download the browser add-on Google Analytics Opt-out.

Should you wish to disable our cookies you can configure your browser to do so, but remember that doing so may cause problems with some of the website’s functions, reducing its ease of use. Click here to see the full list of cookies used on our website.

Social network icons. In order to implement the icons of social networking sites, such as Facebook and LinkedIn, and connect them to corresponding networks and external sites, scripts from these domains beyond our control are in use. You should bear in mind that these sites most likely gather information about your Internet use, including from our site. If you click on one of these icons, the sites register this action and may use that knowledge. You should read each site’s respective policies to find out how precisely your information is used and how can you refuse to impart that information or delete it.

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