Terms of Use

Effective from: 07.08.2026

Service provider:
VĒJSTIKLI, SIA
Reg. no.: 40003819562
VAT reg. no.: LV 40003819562
Address: Šmerļa iela 3, Rīga, LV-1006
Phone: +371 6756 2222
(hereinafter – the Service Provider)

Website: https://vejstikli.lv (hereinafter – the Website)

1. General Provisions

1.1. These Terms of Use set out the procedure by which users may use the Website, the information available on it, and the request and booking functions, as well as the rights and obligations of the Service Provider and the user.

1.2. By using the Website, the user confirms that they have read these Terms of Use and agree to them.

1.3. If the user does not agree to these terms, use of the Website is not permitted.

1.4. The information provided on the Website is for informational purposes and may be changed without prior notice.

2. Requesting and Booking Services

2.1. The Website may offer online booking or requests for car glass repair, replacement, ADAS system calibration, and other related services.

2.2. An online booking is considered a customer request, not a final confirmation that the service will be provided.

2.3. The final scope, price, and completion time of the service may be specified after inspection or diagnostics of the vehicle.

2.4. The Service Provider reserves the right to refuse to provide a service for technical, safety, or other objective reasons.

3. Intellectual Property

3.1. All content available on the Website, including but not limited to texts, design, logos, graphic elements, images, icons, videos, the booking system, data structure, and software solutions (hereinafter – the Content), is the intellectual property of VĒJSTIKLI, SIA or its cooperation partners.

3.2. Without the prior written consent of VĒJSTIKLI, SIA, it is prohibited to copy, reproduce, distribute, modify, publicly display, or use the Content for commercial purposes.

3.3. Automated data collection (scraping), copying of the Website’s functionality, or imitation of its technical solutions is not permitted.

4. Right of Withdrawal

4.1. If a service contract is concluded remotely, the consumer has the right to withdraw from the contract within 14 days in accordance with consumer rights protection legislation.

4.2. The right of withdrawal does not apply if:

• the provision of the service has been fully completed and the customer agreed to the commencement of the service during the withdrawal period;
• the service or goods have been prepared to an individual order.

4.3. If the provision of the service has been started but not completed during the withdrawal period, the Service Provider is entitled to request payment for the part of the service actually provided.

4.4. To exercise the right of withdrawal, the customer contacts the Service Provider by calling +371 67562222 and sends a completed Withdrawal Form to the email address: info@vejstikli.lv

4.5. The Withdrawal Form is available here: https://bit.ly/VEJSTIKLI-LV-Atteikuma-veidlapa

5. Warranty and Liability

5.1. VĒJSTIKLI, SIA ensures that services are provided professionally, in compliance with manufacturers’ technical requirements and industry best practice.

5.2. Warranty conditions may vary depending on the service provided or the parts used and are specified in the invoice, work order, or other accompanying document.

5.3. The warranty does not cover defects or malfunctions caused by:

• damage to other vehicle systems or components (for example, ADAS sensors, wiring, electronic control units);
• repairs or interventions performed by third parties;
• improper operation, a road traffic accident, or external circumstances.

5.4. The customer is entitled to submit any claims that are not directly related to the quality of the repair performed or the replaced part no later than within 14 (fourteen) days from the date the service was received.

5.5. Information published on the Website cannot be considered technical or legal advice.

6. Dispute Resolution

6.1. Any disputes between the customer and the Service Provider are first resolved through mutual negotiations.

6.2. If a dispute cannot be resolved through negotiations, the consumer has the right to contact the Consumer Rights Protection Centre (PTAC) or use other dispute resolution mechanisms provided for by law.

6.3. Disputes that cannot be resolved out of court are heard in a court of the Republic of Latvia in accordance with the applicable legislation.

7. Changes to the Terms

7.1. VĒJSTIKLI, SIA reserves the right to amend these Terms of Use at any time.

7.2. The current version is always available on the Website and takes effect from the moment of its publication.

7.3. The customer agrees that by continuing to purchase goods and/or services from VĒJSTIKLI, SIA after changes to the terms have been made, they confirm their agreement to all changes.